Error messages related to printhead and start-up.
◦ An error in the printhead was detected.
◦ How to solve: replace the printhead.
◦ In the error log, this is encoded using error codes 0027-XXXX.
◦ The tubes are empty but the printhead is full; the only way to ƭll the tubes is by using an empty
(new) printhead.
◦ How to solve: replace the printhead.
call HP support. Error code: XXXX-XXXX.”
◦ 0021-0161: Priming motor or electrical failure.
◦ 0021-0180: Air Leak in Priming system.
◦ 0021-0132: Weak Primer motor or underpowered motor.
◦ 0024-0000: PHA startup failed due to ink blockage after retrying twice.
130 Chapter 2 Troubleshooting ENWW
◦ 0024-1100: IDS startup failure due to ALTERED supplies OOI.
◦ 0024-1000: IDS startup failure due to supplies OOI, or leaky tubes or supplies.
◦ Bad connection of the tubes with the printhead. May happen once during startup before showing a
system error.
◦ User should just follow instructions.
Other system errors related with the PHA startup that may appear in the error log: