Follow the steps in this document to check for paper in all possible jam locations inside the right door and fuser area. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam.
- 13.Bx.yz
HP Color LaserJet Enterprise MFP M577, M578 – 13.B2.D2 jam error tray 2
13.B2.D2 jam error tray 2
Use the following procedure to check for paper in all possible jam locations related to Tray 2. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam.
- 13.B2.D2 Jam in Tray 2