Error code | Recommendation |
52:01 | The printer needs internal cleaning. |
61:01 | The file format is wrong and the printer cannot process the job. If you are sending PostScript from Mac OS over a USB connection, select ASCII encoding in both the driver and the application. Check for the latest firmware and driver releases. |
62, 63, 64, 65, 67 | Check that the printer cables are well connected and the USB cable is of good quality. Try again to print the same file. Make sure you are using the correct driver for your printer. Update your printer’s firmware. |
74.1 | Try the firmware update again. If possible, try to update over a network if the USB update failed. Do not try to use your computer while the update is in progress. |
75 | A printer maintenance kit is required. See Printer maintenance kits. |
78 | You may be trying to print borderless on a paper type that does not support it. |
79 | Restart the printer. If the problem persists, update your printer’s firmware. |
81, 86, 87 | There may be a paper jam. See The paper has jammed. |
94, 94.1 | Restart color calibration. |
98 | There may be a printhead problem. |