System Error Code (DAXX-YYZZ) | Service Part (XX.YY) | Error Cause (ZZ) |
0001-0082 | 01.00. Main PCA | 82. Battery or Real time clock ran down |
0004-0001 | 04.00. Print bundle PCA | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0008-0001 | 08.00. Candela Control Panel | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0009-0000 | 09.00. Scanner | 00. Scanner Generic failure |
0009-0101 | 09.01. Scanner bundle PCA | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0009-0174 | 09.01. Scanner bundle PCA | 74. NVM_ISSUE |
0009-0201 | 09.02. Scanner motor | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0009-0301 | 09.03. Scanner bar | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0009-0401 | 09.04. Scanner slider | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0021-0001 | 21.00. Service station assy | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0021-0017 | 21.00. Service station assy | 17. MOVEMENT_BLOCKED |
0021-0132 | 21.01. Prime pump | 32. CURRENT_TOO_LOW |
0021-0161 | 21.01. Prime pump | 61. MOTOR_FAULT |
0021-0180 | 21.01. Prime pump | 80. AIR LEAK |
0024-0000 | 24.00. Ink Blockage | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0026-0061 | 26.00. ISS | 61. MOTOR_FAULT |
0026-0100 | 26.01. ISS Opto Trip Sensors | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0026-0200 | 26.02. ISS Bongo Malfunction | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0041-0017 | 41.00. Paper motor | 17. MOVEMENT_BLOCKED |
0042-0117 | 42.01. Carriage motor | 17. MOVEMENT_BLOCKED |
0043-0017 | 43.00. Pick motor | 17. MOVEMENT_BLOCKED |
0045-0017 | 45.00. Rewinder motor | 17. MOVEMENT_BLOCKED |
0051-0101 | 51.01. Top/Front door sensor | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0051-0201 | 51.02. PHA door sensor | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0051-0301 | 51.03. Ink door sensor | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0053-0101 | 53.01. OOP Sensor | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0053-0201 | 53.02. Output tray sensor | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0059-0190 | 59.01. Main PCA NVM or NVM Backup PCA | 90. NVM_CONFLICT_MAIN_VS_BACKUP |
0059-0191 | 59.01. Main PCA NVM or NVM Backup PCA | 91. NVM_DEFAULT_IN_BOTH_MAIN_AND_BACKUP |
0059-0289 | 59.02. NVM Backup PCA | 89. BACKUP_NVM_MISSING |
0085-0101 | 85.01. Feed index PCA | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0085-0201 | 85.02. Feed encoder PCA | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0087-0001 | 87.00. Encoder strip | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0153-0302 | 53.03. Multisheet tray sensor | 02. CHECK_FAILURE_PRESENCE_INITIALIZATION_ERROR |
0359-0073 | 59.00. Main PCA NVM | 73. DERIVATIVE_SETTING |
0721-0078 | 21.00. Service station assy | 78. UPDATE_OR_MAINTENANCE_NEEDED |
0759-0073 | 59.00. Main PCA NVM | 73. DERIVATIVE_SETTING |
0942-0188 | 42.01. Carriage motor | 88. Carriage homing problem |
0955-0050 | 55.00. Carriage Zim sensor SV | 50. UNABLE_TO_READ_GET_VALUE |
0000-0059 | 00.00. Unknown Service Part | 59. MOTOR_SERVO_SHUTDOWN |
0021-0059 | 21.00. Service station assy | 59. MOTOR_SERVO_SHUTDOWN |
0024-1000 | 24.10. OOI, Leakage or Missing Ctg | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0024-1100 | 24.11. OOI Altered Ctg | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0026-0075 | 26.00. ISS | 75. Generic Ink supply failure |
0026-0085 | 26.00. ISS | 85. Empty supplies |
0026-0092 | 26.00. ISS | 92. Too early empty supplies |
0026-0093 | 26.00. ISS | 93. EE failure |
0026-0094 | 26.00. ISS | 94. Non OOI cartridge failure |
0027-0001 | 27.00. Printhead | “Generic PHA error” |
0027-0002 | 27.00. Printhead | “PHA error: not responding at all” |
0027-0003 | 27.00. Printhead | “PHA error: CSIO xfer completed incorrectly” |
0027-0004 | 27.00. Printhead | “PHA error: Watchdog fault” |
0027-0005 | 27.00. Printhead | “PHA error: Auric data reset” |
0027-0006 | 27.00. Printhead | “PHA error: Unrecognized pen type” |
0027-0007 | 27.00. Printhead | “PHA error: LVDS error” |
0027-0008 | 27.00. Printhead | “PHA error: Pen ID invalid” |
0027-0009 | 27.00. Printhead | “PHA error: Pen ID b/f” |
0027-0010 | 27.00. Printhead | “PHA error: Pen ID write failure” |
0027-0011 | 27.00. Printhead | “PHA error: Bad DTSR” |
0027-0012 | 27.00. Printhead | “PHA error: Temp out of range” |
0027-0013 | 27.00. Printhead | “PHA error: Temp out of range” |
0027-0014 | 27.00. Printhead | “PHA error: TSR fault” |
0027-0015 | 27.00. Printhead | “PHA error: Pen stuck cold” |
0027-0016 | 27.00. Printhead | “PHA error: Pen not heating” |
0027-0017 | 27.00. Printhead | “PHA error: VDD short” |
0027-0018 | 27.00. Printhead | “PHA error: VDD short” |
0027-0019 | 27.00. Printhead | “PHA error: VDD expected on” |
0027-0020 | 27.00. Printhead | “PHA error: VPP short” |
0027-0021 | 27.00. Printhead | “PHA error: VPP short” |
0027-0022 | 27.00. Printhead | “PHA error: VPP short” |
0027-0023 | 27.00. Printhead | “PHA error: VPP short” |
0027-0024 | 27.00. Printhead | “PHA error: VPP short test” |
0027-0025 | 27.00. Printhead | “PHA error: VPP short test” |
0027-0026 | 27.00. Printhead | “PHA error: VPP expected off” |
0027-0027 | 27.00. Printhead | “PHA error: VPP out of range” |
0027-0028 | 27.00. Printhead | “PHA error: VPP out of range” |
0027-0029 | 27.00. Printhead | “PHA error: VPP out of range” |
0027-0030 | 27.00. Printhead | “PHA error: VPP out of range” |
0027-0031 | 27.00. Printhead | “PHA error: VPP out of range” |
0027-0032 | 27.00. Printhead | “PHA error: VPP out of range” |
0027-0033 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0034 | 27.00. Printhead | “PHA error: VDD check timeout” |
0027-0035 | 27.00. Printhead | “PHA error: VPP check timeout” |
0027-0036 | 27.00. Printhead | “PHA error: VPP bleed fuse” |
0027-0037 | 27.00. Printhead | “PHA error: VPP bleed fuse” |
0027-0038 | 27.00. Printhead | “PHA error: VDD too many ignored” |
0027-0039 | 27.00. Printhead | “PHA error: VPP too many ignored” |
0027-0040 | 27.00. Printhead | “PHA error: VPP too many ignored” |
0027-0041 | 27.00. Printhead | “PHA error: VDD check timeout” |
0027-0042 | 27.00. Printhead | “PHA error: VPP check timeout” |
0027-0043 | 27.00. Printhead | “PHA error: VDD check timeout” |
0027-0044 | 27.00. Printhead | “PHA error: VPP check timeout” |
0027-0045 | 27.00. Printhead | “PHA error: VDD on” |
0027-0046 | 27.00. Printhead | “PHA error: VPP on” |
0027-0047 | 27.00. Printhead | “PHA error: VPP setpoint failed” |
0027-0048 | 27.00. Printhead | “PHA error: VPP setpoint failed” |
0027-0049 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0050 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0051 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0052 | 27.00. Printhead | “PHA error: VPP cal out of range” |
0027-0053 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0054 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0055 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0056 | 27.00. Printhead | “PHA error: VPP expected on” |
0027-0057 | 27.00. Printhead | “PHA error: ecc out of range” |
0027-0058 | 27.00. Printhead | “PHA error: ecc out of range” |
0027-0059 | 27.00. Printhead | “PHA error: missing” |
0027-0060 | 27.00. Printhead | “PHA error: wrong part” |
0027-0061 | 27.00. Printhead | “Power on with Filled PHA Change” |
0027-0062 | 27.00. Printhead | “Power on with Empty PHA Change” |
0027-0063 | 27.00. Printhead | “PHA change with Filled PHA” |
0027-0064 | 27.00. Printhead | “PHA change with Empty PHA” |
0027-0065 | 27.00. Printhead | “Out of cap with Filled PHA Change” |
0027-0066 | 27.00. Printhead | “Out of cap with Empty PHA Change” |
0027-0067 | 27.00. Printhead | “Fake PHA Change” |
0043-0059 | 43.00. Pick motor | 59. MOTOR_SERVO_SHUTDOWN |
0045-0059 | 45.00. Rewinder motor | 59. MOTOR_SERVO_SHUTDOWN |
0081-0008 | 81.00. Media advance | 08. JAM |
0086-0008 | 86.00. Scan axis jam | 08. JAM |
0227-0046 | 27.00. Printhead | 46. NOT_CALIBRATED_MISSALIGNED_UNABLE_TO_CALIBRATE |
0824-0100 | 24.01. Ink Blockage Long Repumps | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0824-0200 | 24.02. Ink Blockage Delays Phase | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0824-0300 | 24.03. Ink Blockage Bag Cycling Phase | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0824-2000 | 24.20. SHAID (Ink detection sensor inside PHA) not covered | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0942-0188 | 42.01. Carriage motor | 88. Carriage homing problem |