Blog

Diamond Bar -Ca HP DesignJet Plotter Printer 500 | 510 | 800 Repair & Services

January 30, 2018

HP DesignJet Plotter 500|510|800 Repair Services Diamond Bar -Ca

Our HP DesignJet repair technicians are mobile and we travel to your location. The Designjet technicians are company employees and certified by HP.

888-786-4720

HP DesignJet Plotter 500 | 800 Wide Format Printer

      • HP DesignJet 500 Printer – 24″ Model (P/N C7769B)
      • HP DesignJet 500 Printer – 42″ Model (P/N C7770B)
      • HP DesignJet 500PS Printer – 24″ Model (P/N C7769C)
      • HP DesignJet 500PS Printer – 42″ Model (P/N C7770C)
      • HP DesignJet 800 Printer – 24″ Model (P/N C7779B)
      • HP DesignJet 800 Printer – 42″ Model (P/N C7780B)
      • HP DesignJet 800PS Printer – 24″ Model (P/N C7779C)
      • HP DesignJet 800PS Printer – 42″ Model (P/N C7780C)

Design Jet Plotter Large Format Printer problems we fix:

Carriage belt replacement

Broken carriage belt

Print-head error

Ink supply error

Paper not cutting

Noise

Error code

No power faulty power supply

HP DESIGNJET 500/510/800 ERROR CODES

 

Error-Code

 

Description

Designjet 500, 510, 800, 815 Error 01:10

Electronics module failure.

Designjet 500, 510, 800, 815 Error 01:11

Electronics module fan failure.

Designjet 500, 510, 800, 815 Error 01:12

EEROM not configured correctly.

Designjet 500, 510, 800, 815 Error 01:13

Electronics module failure.

Designjet 500, 510, 800, 815 Error 02:10

Carriage failure.

Designjet 500, 510, 800, 815 Error 02:13

Carriage failure.

Designjet 500, 510, 800, 815 Error 03:10

Power supply failure.

Designjet 500, 510, 800, 815 Error 04:11

LAN card not detected.

Designjet 500, 510, 800, 815 Error 05:09

Formatter or HP GL/2 card not detected.

Designjet 500, 510, 800, 815 Error 05:10

Formatter not detected.

Designjet 500, 510, 800, 815 Error 05:11

Formatter not detected.

Designjet 500, 510, 800, 815 Error 06:03

Formatter hard drive not functioning.

Designjet 500, 510, 800, 815 Error 08:11

Front panel not detected.

Designjet 500, 510, 800, 815 Error 11:11

Trailing cable defective.

Designjet 500, 510, 800, 815 Error 11:13

Printhead voltage: Possible trailing cable or carriage defective.

Designjet 500, 510, 800, 815 Error 12:11

A short detected in the Carriage Assembly.

Designjet 500, 510, 800, 815 Error 21:10

Service station failure.

Designjet 500, 510, 800, 815 Error 21:11

Service Station/Aerosol Fan cannot be detected or the Service Station is badly adjusted.

Designjet 500, 510, 800, 815 Error 22:10

Ensure all inks are genuine HP or possible Ink supply station failure.

Designjet 500, 510, 800, 815 Error 41:10

Paper axis (X-Axis) motor failure.

Designjet 500, 510, 800, 815 Error 41:13

Paper axis motor encoder failure.

Designjet 500, 510, 800, 815 Error 42:10

Scan axis (Y-Axis) motor failure.

Designjet 500, 510, 800, 815 Error 43:10

Vacuum fan failure.

Designjet 500, 510, 800, 815 Error 43:11

Vacuum fan not detected.

Designjet 500, 510, 800, 815 Error 56:10

Drive roller encoder sensor failure.

Designjet 500, 510, 800, 815 Error 56:13

Drive roller encoder sensor failure.

Designjet 500, 510, 800, 815 Error 61:04

Firmware error, attempt to resolve by firmware upgrade.

Designjet 500, 510, 800, 815 Error 61:05

Communication problem, try new driver and different connection method.

Designjet 500, 510, 800, 815 Error 62:03

Parallel port communication error, call us to discuss.

Designjet 500, 510, 800, 815 Error 63:03

LAN card communication error, attempt firmware upgrade.

Designjet 500, 510, 800, 815 Error 64:03

USB port communication error, attempt firmware upgrade.

Designjet 500, 510, 800, 815 Error 64:04

USB port communication error, attempt firmware upgrade.

Designjet 500, 510, 800, 815 Error 65:03

Communication error, attempt firmware upgrade / driver upgrade.

Designjet 500, 510, 800, 815 Error 71:04

Formatter issue, attempt firmware upgrade.

Designjet 500, 510, 800, 815 Error 71:06

Out of memory, request quote for memory upgrade.

Designjet 500, 510, 800, 815 Error 72:04

Scan axis firmware error, attempt firmware upgrade.

Designjet 500, 510, 800, 815 Error 73:04

Servo error, Possible new electronics module.

Designjet 500, 510, 800, 815 Error 79:04

Firmware error, attempt firmware upgrade.

 

Designjet 500, 510, 800, 815 Error 81:01

Paper axis shutdown, possible defective encoder disk.

Designjet 500, 510, 800, 815 Error 81:11

Paper axis shutdown, possible defective encoder disk.

Designjet 500, 510, 800, 815 Error 85:10

Paper axis encoder error, possible defective encoder/sensor.

Designjet 500, 510, 800, 815 Error 86:01

Carriage-Axis shutdown.

Designjet 500, 510, 800, 815 Error 86:11

Carriage-Axis shutdown (during the Carriage Movement test).

Designjet 500, 510, 800, 815 Error 86:13

Carriage axis shutdown, attempt firmware upgrade.

Designjet 500, 510, 800, 815 Error 87:13

Possible defective carriage assembly.

Designjet 500, 510, 800, 815 Error 93:10

Ink system failure, check inks are ok and genuine HP, possible tubes assy.

 

Preventive Maintenance

 

Moisture on the Printer

Users should use the Printer in an environment between 20% and

80% relative humidity. To recover from moisture condensation, turn

the Printer Off, and, using the main roller as a reference, wait until

the Printer is completely dry before using it again.

Noisy Carriage Bushing

To prevent noisy movement of the carriage, remove aluminum or

dust particles from the bushing at the back of the carriage, and from

the slider path along which the bushing moves.

Belt Swelling

To prevent new belts from swelling incorrectly, keep them in their

bags with dissicant until you need to install them.

Cleaning the Printer

To maintain the Printer in good operating condition, keep it free of

dust accumulation, ink, and other contamination. Cleaning intervals

are determined by the Printer environment and by the types of

Printer supplies used.

General Cleaning

Proper general cleaning should include the following:

1 Blow away dust accumulation with compressed air if available.

2 Clean the outer surface of the Printer with a damp sponge or cloth.

Use a mild soap and water solution if necessary. Do not use abrasive

cleaners.

3 Wipe the Printer dry with a soft lint-free cloth.

On-Site HP DesignJet Plotter Repair | On-Site HP DesignJet Plotter Services | On-Site HP DesignJet Plotter Maintenance

HP DesignJet plotter repair service

SAN BERNARDINO COUNTY CALIFORNIA

Adelanto, CA. Alta Loma, CA. CA. Apple Valley, CA. Baker, CA. Barstow, CA. Big Bear City, CA. Big Bear Lake, CA. Big River, CA. Bloomington, CA. Chino, CA. Chino Hills, CA. Cima, CA. Colton, CA. Crestline, CA. Devore Heights, CA. Etiwanda, CA. Fontana, CA. Fort Irwin, CA. Grand Terrace, CA. Hesperia, CA. Highland, CA. Lake Arrowhead, CA. Loma Linda, CA. Montclair, CA. Oak Hills, CA. Ontario, CA. CA. Rancho Cucamonga, CA. Redlands, CA. Rialto, Upland, CA. Victorville,

RIVERSIDE COUNTY CALIFORNIA

Coachella, CA. Corona, CA. La Quinta, CA. Lake Elsinore, CA. Mecca, CA. Menifee, CA. Mira Loma, CA. Moreno Valley, CA. Mountain Center, CA. Murrieta, CA. Norco, CA. Palm Desert, CA. Palm Springs, CA. Riverside, CA. Temecula,

ORANGE COUNTY CALIFORNIA

Aliso Viejo, CA. Anaheim, CA. Anaheim Hills, CA. Atwood, CA. Brea, CA. Buena Park, CA. Capistrano Beach, CA. Corona del Mar, CA. Costa Mesa, CA. Coto de Caza, CA. Cypress, CA. Dana Point, CA. El Toro, CA. Foothill Ranch, CA. Fountain Valley, CA. Fullerton, CA. Garden Grove, CA. Huntington Beach, CA. Irvine, CA. La Habra, CA. La Palma, CA. Ladera Ranch, CA. Laguna Beach, CA. Laguna Hills, CA. Laguna Niguel, CA. Laguna Woods, CA. Lake Forest, CA. Los Alamitos, CA. Midway City, CA. Mission Viejo, CA. Monarch Beach, CA. Newport Beach, CA. Orange, CA. Placentia, CA. Rancho Santa Margarita, CA. San Clemente, CA. San Juan Capistrano, CA. Santa Ana, CA. Santa Ana Heights, CA. Seal Beach, CA. Silverado, CA. South Laguna, CA. Stanton, CA. Sunset Beach, CA. Surfside, CA. Trabuco Canyon, CA. Tustin, CA. Villa Park, CA. Westminster, CA. Yorba Linda, CA.

LOS ANGELES COUNTY CALIFORNIA

Alhambra, CA. Altadena, CA. Arcadia, CA. Arleta, CA. Artesia, CA. Avalon, CA. Azusa, CA. Baldwin Park, CA. Bassett, CA. Bel Air, CA. Bell, CA. Bell Canyon, CA. Bell Gardens, CA. Bell Flower, CA. Bellmont Shore, CA. Beverly Hills, CA. Bradbury, CA. Brentwood, CA. Burbank, CA. Calabasas, CA. Canoga Park, CA. Canyon Country, CA. Carson, CA. Castaic, Ca. Century City, CA. Cerritos, CA. Chatsworth, CA. City of Commerce, CA. City of Industry, CA. Claremont, CA. Cole, CA. Commerce, CA. Compton, CA. Covina, CA. Cudahy, CA. Culver City, CA. Diamond Bar, CA. Downey, CA. Duarte, CA. Eagle Rock, CA. East Los Angeles, CA. El Monte, CA. El Segundo, CA. Elizabeth Lake, CA. Encino, CA. Gardena, CA. Glendale, CA. Glendora, CA. Granada Hills, CA. Hacienda Heights, CA. Harbor City, CA. Hawaiian Gardens, CA. Hawthorne, CA. Hazard, CA. Hermosa Beach, CA. Hidden Hills, CA. Hollywood, CA. Huntington Park, CA. Inglewood, CA. Irwindale, CA. La Canada, CA.La Canada Flintridge, CA. La Cresenta, CA. La Mirada, CA. La Puente, CA. La Verne, CA. Lake Hughes, CA. Lake Los Angeles, CA. Lake View Terrace, CA. Lakewood, CA. Lawndale, CA. Lennox, CA. Leona Valley, CA. Littlerock, CA. Llano, CA. Lomita, CA. Long Beach, CA. Los Angeles, CA. Los Nietos, CA. Lynwood, Ca. Malibu, CA. Manhattan Beach, CA. Mar Vista. CA. Marina del Rey, CA. Maywood, CA. Mission Hills, CA. Monrovia, CA. Montebello, CA. Monterrey Park, CA. Montrose, CA. Mount Baldy, CA. Mount Wilson, CA. Newhall, CA. North Hills, CA. North Hollywood, CA. Northridge, CA. Norwalk, CA. Oak Park, CA. Pacific Palisades, CA. Pacoima, CA. Palos Verdes Estates, CA. Panorama City, CA. Paramount, CA. Pasadena, CA. Pearblossom, CA. Pico Rivera, CA. Playa del Rey, CA. Pomona, CA. Porter Ranch, CA. Quartz Hill, CA. Rancho Dominguez, CA. Rancho Palos Verdes, CA. Redondo Beach, CA. Reseda, CA. Rolling Hills, CA. Rolling Hills Estates, CA. Rosemead, CA. Rowland Heights, CA. San Dimas, CA. San Fernando, CA. San Gabriel, CA. San Marino, CA. San Pedro, CA. Santa Clarita, CA. Santa Fe Springs, CA. Santa Monica, CA. Saugus, CA. Sepulveda, CA. Shadow Hills, CA. Sherman Oaks, CA. Sierra Madre, CA. Signal Hill, CA. South El Monte, CA. South Gate, CA. South Pasadena, CA. Studio City, CA. Sun Valley, CA. Sunland, CA. Sylmar, CA. Tarzana, CA. Temple City, CA. Terminal Island, CA. Toluca Lake, CA. Topanga, CA. Torrance, CA. Tujunga, CA. Universal City, CA. Val Verde, CA. Valencia, CA. Valley Village, CA. Valyermo, CA. Van Nuys, CA. Venice, CA. Verdugo City, CA. Vernon, CA. Walnut, CA. West Covina, CA. West Hills, CA. West Hollywood, CA. Westchester, CA. Westwood, CA. Whittier, CA. Wilmington, CA. Winnetka, CA. Woodland Hills, CA

Leave a Reply

Your email address will not be published. Required fields are marked *